Participants attending this workshop will acquire the competency to resolve or prevent conflict quickly before it gets out of hand. They will internalise the skills via case studies and role-plays. Experiential activities will be included as appropriate.
At the end of the session, participants should have a better understanding of each other and pave the way for more tolerance at the workplace. They will acquire insightful knowledge about themselves and how they can be effective in their relationships at home, work and play hence enhancing their performance. They will engage in highly invigorating discussion and hands-on action planning that will result in the production of a personal contract for application at the workplace and home.