Learning Matters LLP

Fundamentals of Supervision, Managers who get results and Essentials for Effective Supervisors in a High Performing Organisation

Target Group: New supervisors & Managers.

Learning Objectives:

  1. Understand the responsibility of supervisory leadership in a high performance organisation and create a leadership vision for self.
  2. Learn to manage the relationship between effective task performance and social climate by strengthen listening, influencing and problem solving skills and how to use these skills to contribute, motivate and lead effective work teams.
  3. Learn about leadership styles from the Portrait of Personal Strengths® (POPS) and use it as a diagnostic tool for increasing effectiveness as a leader.
  4. Identify the characteristics of effective teams and learn to use appropriate leadership styles to create effective team dynamics.

Outline:

Module 1: Vision and Setting the Foundations for Leadership
  1. Welcome / Introductions / Learning Cycle / Methodology
  2. Elements of a High Performance Organisation (HPO)
  3. Develop Leadership Philosophy and Values
  4. Personal Passion / Vision Statements
  5. Experiential activity on Vision
  6. Leadership Video Clips
  7. Vision setting for application at workplace
  8. End of Module 1
Module 2: Goal Setting & Influence / Control
  1. Review of Module 1
  2. Sharing of Workplace Learning Experience
  3. Goal Setting & Results Seeking
  4. Goal Setting Activity
  5. SMART Objectives
  6. Smart Objective Exercise
  7. Workplace Learning: Goal setting for application at workplace
  8. End of Module 2
Module 3: Behavioural Profiling
  1. Review of Module 2
  2. Sharing of Workplace Learning Experience
  3. Portrait of Personal Strengths® (POPS)
  4. Leadership styles based on POPS
  5. Using POPS as a diagnostic tool for increasing effectiveness as a leader
  6. Workplace Learning: Using differing styles for application at workplace
  7. End of Module 3
Module 4: Problem-Solving & Decision Making (PSDM)
  1. Review of Module 3
  2. Sharing of Workplace Learning Experience
  3. Decision Making Continuum
  4. Problem-solving process
  5. Experiential activity on Decision Making / Problem-solving
  6. Workplace Learning: PSDM for application at workplace
  7. End of Module 4
Module 5: Coaching & Performance Feedback
  1. Review of Module 4
  2. Sharing of Workplace Learning Experience
  3. Active Listening & Influencing skills
  4. Appreciative and Constructive Feedback
  5. SBI framework for giving feedback
  6. Experiential activity on Coaching
  7. Workplace Learning: Coaching & Performance for application at workplace
  8. End of Module 5
Module 6: Motivating and Developing Staff
  1. Review of Module 5
  2. Sharing of Workplace Learning Experience
  3. Motivation Quiz & Theory
  4. Motivation Video Clips
  5. Experiential activity on Motivation
  6. Seat of Honour
  7. Development techniques for staff
  8. Workplace Learning: Motivating & Developing for application at workplace
  9. End of Module 6
Module 7: Team Development and Effectiveness
  1. Review of Module 6
  2. Sharing of Workplace Learning Experience
  3. Tuckman’s Team Development Model
  4. Handling Conflict
  5. Conflict case studies and role plays
  6. Workplace Learning: Team Development for application at workplace
  7. Evaluation & Program Completion
  8. End of Module 7
  • For in-company workshops, company specific cases can be included for workplace learning and the content can be adapted for relevance.
  • Participants are encouraged to come prepared with workplace issues they have experienced or are experiencing currently so that these may be used as case examples for learning application.
  • Portrait of Personal Strengths® is a trademark of Personal Strengths Publishing, Inc. USA. All rights reserved).

Please contact us for course details